We at Solar Depot are committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, disclose, and protect the personal information of our customers, suppliers, employees, and other individuals who interact with us.
Collection of Personal Information
We collect personal information that is necessary for our business purposes and to provide you with the products and services you request. This may include your name, address, email address, phone number, and other contact details. We may also collect other personal information, such as your energy usage data, financial information, and identification documents, as required by law or relevant regulations.
We may collect your personal information directly from you, through our website, by phone, or in person. We may also collect your personal information from third parties, such as credit reporting agencies, government agencies, and our business partners.
Use and Disclosure of Personal Information We use your personal information for the following purposes:
We may disclose your personal information to third parties in the following circumstances:
We take reasonable steps to ensure that third parties to whom we disclose your personal information are bound by confidentiality obligations and privacy policies that are consistent with this policy.
We take reasonable steps to protect your personal information from unauthorised access, use, and disclosure. We use encryption, firewalls, and other security measures to safeguard your personal information. We also train our staff on the importance of privacy and data security, and regularly review and update our security practices.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law or regulation. When we no longer need your personal information, we take reasonable steps to securely dispose of it or de-identify it.
You have the right to access and correct your personal information that we hold. You may also request that we delete your personal information, subject to our legal and regulatory obligations. To access, correct, or delete your personal information, please contact us at 02) 6655 9266.
If you have any complaints or feedback about our handling of your personal information, please contact us at 02) 6655 9266. We take all complaints seriously and will respond to them within a reasonable timeframe.
We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any material changes to this policy by posting a notice on our website or by other means.
If you have any questions or concerns about this privacy policy, please contact us at 02) 6655 9266.
Get in touch if you have any questions, or to organise a free site visit and assessment